1st February 2018

Shared Hosting Infrastructure - Singapore Unscheduled emergency maintenance

Completed We are glad to inform you that the emergency system update is now applied and all services are operating as they should. In case of any issues, please submit a ticket to the technical support team so we could assist you immediately.

Event Update 6:55 PM (GMT+8): Shortly the second phase of the emergency system update would be initiated. Our system administrators will do their best to complete it as fast as humanly possible however, some downtime would be involved. We will continue to update the event while it is ongoing.

Thank you for your understanding in the above matters.

Event Update: The first phase of the system patch has been successfully completed and currently the server is up and running correctly again. Our system administrators are still working on it preparing it for the second phase of the system update that will happen later today. Stay tuned for updates.

We are currently performing an unscheduled emergency maintenance on some of our servers in the Singapore data centers.

We're working to resolve this as quickly as possible and will be updating this report as soon as more information is available.

Your patience and understanding are greatly appreciated.